I4MS Talk: Applications of Augmented Reality in service operations

According to Aberdeen, 63% of leading manufacturers have already implemented AR solutions. An AR-enabled workforce can perform complex operations with small initial knowledge. Paperless shop floors, optimized process definitions, and intelligent work instructions can propel organizations forward in their digital transformation journeys, boosting them ahead of the competition and into a new era of manufacturing.

AR offers a number of benefits and potential to improve work: it offers contextualized step-by-step guidance for activities, ensures compliance and safety for workers, enables interaction with the system in context, and facilitates the visualization of critical information. The use cases concern all aspects of the company, from remote collaboration and assistance to acquisition of information and documentation of procedures, 3D instructions for training and work, as well as demos and product views.

About the speaker Valerio Alessandroni has an academic background as an electronic engineer and, as such, has been involved in some of the technical subjects that have led to Industry 4.0. He is CTO at the Estonian Fieldbus Competency Centre (EFCC) and a Faculty Board Member at the Zigurat Global Institute of Technology. Lectures and keynotes for customers like the TTU/Taltech (Tallinn University), the Zigurat Innovation and Technology Business School (Barcelona University) and international Erasmus+ projects are among his recent references.